Is Monopoly Necessarily Less Efficient Than Perfect Competition?

Is Monopoly necessarily less efficient than Perfect Competition According to SJ Grant’s Introductory Economics, Monopoly is the only sole supplier of the industry. They would not inherit any competitions as well as having no close substitutes. There are many reasons that cause the formation of Monopolists. Barriers to enter or exit discourages new firms to enter the market (patent rights creates a right to sell that product, abnormal profit, predatory pricing, raw material ownership, high fixed cost, government) being a price maker, firms either merge or get taken over by other firms and economies of scale.In Perfect competition, there are many sellers and buyers; there are only homogenous goods and perfect information. They are price takers so no firm charges either below or above the ruling market price. The demand curve is perfectly elastic. In this type of market, there is consumer sovereignty and advertisement could not be used to influence consumer’s demands. Howe ver both of them are opposite extreme forms of the market structure and in the realistic world, they hardly ever occur. An economist would define efficiency as ‘nothing can be made better off without causing the loss of another’.This is also known as Pareto efficiency. Meanwhile it is also when the resources are allocated in the best possible ways at the lowest possible average cost. Figure 1 Some people view Monopoly to be less efficient than perfect competition because they face no direct competition and so they would not work towards the interest of consumers. They would fail to apprehend productive efficiency using techniques and factors of production to produce at the lowest possible average cost per unit, because the cost of production is not a main concern to a Monopolist.They would simply increase price or restrict output. Monopolies are able to do that because they are price makers; even though the setting price is determined by the demand, they are still capab le of restricting output and increase the price. This demonstrated by figure 1 where the price is set against the AR curve rather than the MR. On the contrary, perfect competition means firms compete against each other: cost in this case is one of the main issues. The firms in that market would aim to produce at the lowest average cost because of the profit maximizing point, MR=MC.But in a perfect competitive market, the firms in the long run would only get normal profit so total revenue equals total cost. Figure 2 Monopolists are able to attain abnormal profit in the long run due to barriers to entry or exit. It illustrates that monopolies have market power and the downward sloping demand curve is one of the causes as shown in figure 2. The quantity and price which the monopolist selects is largely dependent on the marginal revenue and marginal cost. But the marginal revenue curve would always be lower than the demand curve.The reason for this can be illustrated by the figure 2; It shows that at any two random points and using the method of working out the total revenue (price X quantity), you would always get a negative gradient curve. Whilst differentiating the curve’s equation, you would always get the curve being below the demand curve. The quantity or price the firm chooses is based on the marginal revenue and marginal cost because, by increasing output, it causes two contrasting effects, price and quantity.The quantity effect is that by producing one more unit and it being sold, it increases the total revenue by the price that it is sold at. But producing more units, it decreases the price of the good and makes total revenue fall: this is the price effect. The price effect means that the marginal revenue will not be constant and so it would be below the demand curve. Consequently price effect would always occur if the monopolist increases quantity. However in a perfect competition, the MR equals AR: the firms being price takers, they can only acc ept the ruling market price.The AR curve is perfectly elastic because of consumer sovereignty. In figure 3, it shows that the firms only aim the price at the market demand; no firms would produce below the ruling market price because in the long run they would be earning a loss and eventually leave the market and in contrast, they would not set it above the market price because no consumers would buy from them when the goods are homogenous and other firms are there. Figure 3 Subsequently, with the MR curve always being below the demand curve, it causes the monopolist produce inefficiently.This is because all firms desires to produce the profit maximizing point, MR=MC and when the monopoly produces at that point, it will always produce at the point that is lower than the efficient level and so monopolies misallocate resources. Hence deadweight loss occurs and this can happen both in the long and short run as there are no competition pressure for them to become allocatively efficient. Allocative efficient is when P=MC where the cost reflects the price. Another point would be that unregulated monopoly can overcharge consumers as well as not allocating resource in a satisfactory manner.In a perfect competition market, firms are able to obtain allocatively efficient in the long run. Firms can misallocate in the short run due to them either earning abnormal profit or a loss but as soon as market competitions enhances firms to earn normal profit and produce efficiently, it becomes allocatively efficient. Barriers to entry prevent this discipline from market competition to happen to a monopolist and so they continue to misallocate resources. Figure 4 The idea of misallocation of resource closely links to the result of deadweight loss.Deadweight loss is the net loss where there is a loss of goods being produced for the price that consumer pay at. For figure 4, it shows that due to the price being charged against the D curve instead of MR=MC, this causes the area of the consumer surplus , when consumer pay less for the good they were willing to pay for, to decrease and the producer surplus, the amount gained from selling a good to increase. This suggests that the monopolist is X-inefficient as consumer loses out, producers gain from it.Furthermore it can be seen that there is an area of deadweight loss formed as well. Not all resources are used in the market. In comparison to perfect competition, figure 3, all the area above P1 is the consumer surplus and there is no deadweight loss, all the quantity produced is reflected towards to consumer demand. However Monopoly being less efficient than perfect competition is not always the case. The ability of economies of scale is a mass production of a good or when goods are distributed through network or grids (i. e. water supply).This makes the cost of production cheaper thus brings the price down. They are called Natural monopoly and they are more technically efficient. In figure 5, Pm from monopoly is lower than the price from smaller firms and more quantity is produced. If these goods are provided by smaller competitive firms, the cost would be greater leading to the goods being more expensive. Figure 5 Monopolies can earn abnormal profits in the long run means that they can use the profit to invest in research and development. This is known as dynamically efficient.They choose to invest for further development because it would make them become more efficient hence maintaining their market position and also to improve their differentiated goods making demand become more inelastic. In reality, Microsoft uses their profit and invests in the development area. They are a well established company and have customer loyalty due to the quality of their goods and the patent rights they impose. In contrast to perfect competition, firms would not be able to invest because they only earn normal profit.However it is not guaranteed that monopolist would make abnormal profit; it is also possib le that they only earn normal. In conclusion, through analyzing the efficiency in productive, allocative, technical and dynamical, monopoly is not necessarily less efficient than perfect competition. Although they can misallocate resources, resulting in deadweight loss, increase price or restrict output in order to gain profit there are other monopolies that are efficient like natural monopolies.One of the main reasons that monopolies produce less than the efficient level is because they lack competition pressure. If the firm is regulated by the government maybe it would act in the best interest of the society. However others may argue that because of the government, the monopoly is being protected by them. While monopolies is not always less efficient than perfect competition, most of the time is it and that is the reason governments regulate monopolies and prevent firms merging together or get taken over by.

Position Paper (Education) on Philosophy Essay

The word education is defined as the act or process of imparting or acquiring general knowledge, developing the powers of reasoning and judgment, and generally of preparing oneself or others intellectually for mature life, it is also an art of teaching; pedagogics. Education signify the activity, process, or enterprise of educating or being educated and sometimes to signify the discipline or field of study taught in different schools of education that concerns itself with this activity, process and training. Education has many roots, and since the beginning of man, it has been started and knowledge developed and had been passed from one generation to another. Every generation, it is somehow passed on its stock of values, traditions, methods and skill. The passing on of culture is also known as enculturation and the learning of social values and behaviors is socialization. The history of the curricula of such education reflects history itself, the history of knowledge, beliefs, skills and cultures of man. It is somehow complex because it started with survival and then man paints his own ideas as he travels in life and explore what could be done. He then finds himself being curious and begins finding answers to his questions. One example are the findings of archaeologist who studied the past and came to know different kinds of human activities and cultures, in the caves, based on artifacts, they come to know that people start to draw, write symbols which later was translated and was believed that somehow, man came to learn by himself and knowledge is passed on, their practices somehow gave contribution in our life today, in reading, writing, speaking which is related to education. In pre-literate societies, education was carried out orally and through observation. The young first learned informally from their parents, extended family and grandparents as simple as first steps in reading and writing. At later stages they received instruction of a more structured and formal nature, like the school, imparted by people not necessarily related, in the context of initiation, religion or ritual. There are many forms of education, and it has only one goal: to develop knowledge. Let’s take Philosophical education; it is the process of education or the philosophy of the discipline of education. It is part of the discipline in the sense of being concerned with the articulation, desideratum, arrangement, or results of the process of educating or being educated; or it may be metadisciplinary in the sense of being concerned with the concepts of the discipline, it also aims to investigate the educational significance of philosophy. It all started with the birth of philosophy, in the place of Greece and was spread worldwide. All cultures in all forms; prehistoric, medieval, or modern; Eastern, Western, religious or secular have their own unique schools of philosophy, arrived through both inheritance and through independent discovery. Such theories have flourished from different premises and approaches, examples of which include rationalism (any view appealing to reason as a source of knowledge or justification), empiricism (theory of knowledge that asserts that knowledge comes only or primarily from sensory experience.) and even through leaps of faith, hope and inheritance. There may be different kinds of philosophical school, but the goal is to understand the development of philosophical ideas through time. Philosophy of education as such does not describe, compare, or explain any enterprises to systems of education, past or present; except it is concerned with the tracing of its own history, it leaves such delving to the history and sociology of education. Analytical philosophy of education is the logical positivist principle that there are no any specifically philosophical truths and that the basis of philosophy is the logical resolution of thoughts. This may be contrasted with the traditional foundationalism, which considers philosophy as a special, elite science that investigates the fundamental reasons and principles of everything. As an outcome, many analytic philosophers have considered their exploration as continuous with, or subordinate to, those of the natural sciences. It is meta to the discipline of education–to all the inquiries and thinking about education. It comprehends of its task as that of analysis: the definition of educational concepts like teaching, indoctri nation, trait, and ability, and including the concept of education itself. * BODY Philosophical education was traditionally developed by philosophers for example, Aristotle, Augustine, and John Locke Jean Jacques Rousseau, as part of their philosophical systems, in the context of their ethical theories. * Plato Plato’s allegory of the cave in his most important work, the Republic wherein he conceives the following vision: prisoners are chained in such a way that they face the dark and back part of the cave. They have been there for a long time and are like doomed and had nothing to do and has no perception in life. They can see nothing but themselves. They see only shadows of some certain stuff cast by a fire that burnt in a ledge above and behind them which they had no care about, between the fire and the prisoners is a wall line path alon g which people walk carrying vases alongside, they hear echoes of voices. Socrates then supposes that a prisoner is freed and permitted to stand up and explore the cave. Now, he is forced up the â€Å"steep and rugged ascent† (Plato’s allegory of education) and brought outside the sunlit exterior world. But the light blinds him. He must first look at the shadows of the trees, then at the mountains. Finally, he is able to see the sun itself. We are like the prisoners in the cave, still in the darkness not educated and are not yet philosophers. It’s like the cave is our confined world and we are still on our own selves and not merely had explored the outside bright world for our development, and inside the cave we see shadows, hear voices like there is a chaos going on we only implement fear, fear of exploring our own world and its vast approach to us. We are like prisoners in our own life which has no particular benefit to us, we can never attain real knowledge if we do not explore. The journey out the cave is said to be the philosophical education and the prisoner who was unchained is the kind of person who ought to be educated because he explored and find out what is behind the light, he has attained warmth and truth. Through this, one can conclude that most of the human beings would rather live a comfortable, happy and familiar life, than a life full of obstacles and pain, which would ultimately lead them to the â€Å"larger truths of life†. Man is contended with the â€Å"consensus reality†, i.e. the reality agreed by all, even if it is as imaginary and as unreal as the shadows on the walls of the cave man is also contended that they have the security of a family, of a society, of religion around them. However, according to Plato, there will come one questioner, one philosopher, from time to time, who will critically look at himself and the world around him, who will wonder why things are the way they are and then will make his own decisions regarding how things should be and that is being open-minded and being curious. * Jean Jacques Rousseau Jean Jacques Rousseau’s view on education differ to those with Plato, The focus of Émile is upon the individual tuition of a boy/young man in line with the principles of ‘natural education’. This focus tends to be what is taken up by later commentators, yet Rousseau’s concern with the in dividual is balanced in some of his other writing with the need for public or national education. Rousseau believed it was possible to preserve the original nature of the child by careful control of his education and environment based on an analysis of the different physical and psychological stages through which he passed from birth to maturity. He also believed we can make good citizens out of training. From the first moment of life, men ought to begin learning to deserve to live; he finds himself reasons why he is living. Jean-Jacques Rousseau (1762) Émile (1911 edn.), London: Dent, pp.6. Jean-Jacques Rousseau (1762) Émile (1911 edn.), London: Dent, pp.6. Now each of these factors in education is wholly beyond our control, things are only partly in our power; the education of men is the only one controlled by us; and even here our power is largely illusory, for who can hope to direct every word and deed of all with whom the child has to do. Viewed as an art, the success of education is almost impossible since the essential conditions of success are beyond our control. Our efforts may bring us within sight of the goal, but fortune must favor us if we are to reach it. What is this goal? As we have just shown, it is the goal of nature. Since all three modes of education must work together, the two that we can control must follow the lead of that which is beyond our control. * CONCLUSION Education is really vast. I can say that I agree with both philosophers, all of us should be educated for education is the grounds for gaining knowledge and wisdom. It is an important tool that can be used for the success of your future. The more you are educated while you are young, the better chance you’ll have at gaining a successful career. Being educated is being well-informed. Once you have made the decision to attain an education, certain virtues must be possessed. You must be motivated by something, whether it is money, power, or just the desire to learn. It is motivation that drives you to learn new things and to expand your horizons. You must prepare for an education. For everything that you want to know, there is something else you need to know first. It’s like before you can be proficient on a piano you must know music, and before you can be proficient on a computer you must learn to use a keyboard and a mouse before you can dance you should have training grounds. Education is the key to success. * BIBLIOGRAPHY * Phaedo, 82c; and The Republic, book VII, 518d, both in Plato, Complete Works, ed. JohnM.Cooper * Jean-Jacques Rousseau (1762) Émile (1911 edn.), London: Dent, pp.6.

Last Sacrifice Chapter Thirty-five

I WISHED LISSA HAD â€Å"needed' me to go take out an army of Strigoi. I would have felt more comfortable with that than what she needed to do now: meet with Jill to discuss the coronation. Lissa wanted me there for support, as a kind of go-between. I wasn't able to walk that well yet, so we waited another day. Lissa seemed glad for the delay. Jill was waiting for us in a small room I'd never expected to see again: the parlor where Tatiana had berated me for moving in on Adrian. It had been a pretty bizarre experience at the time, seeing as Adrian and I hadn't actually been involved back then. Now, after everything that had occurred between him and me, it just felt †¦ strange. Confusing. I still didn't know what had happened to him since Tasha's arrest. Walking in there, I also felt terribly †¦ alone. No, not alone. Uninformed. Vulnerable. Jill sat in a chair, her hands folded in her lap. She stared straight ahead with an unreadable face. Beside me, Lissa's own features were equally blank. She felt †¦ well, that was the thing. I didn't know. I didn't know. I mean, I could tell she was uncomfortable, but there were no thoughts in my head to tip me off. I had no specifics. Again, I reminded myself that the rest of the world worked like this. You functioned alone. You did your best to manage strange situations without the magical insight of another person. I'd never realized how much I'd taken the thoughts of even just one other person for granted. The one thing I felt sure of was that both Lissa and Jill were freaked out by each other–but not by me. That was why I was here. â€Å"Hey, Jill,' I said, smiling. â€Å"How are you?' She snapped out of whatever thoughts had been occupying her and jumped up from the chair. I thought that was strange, but then it made sense. Lissa. You rose when a queen entered the room. â€Å"It's okay,' said Lissa, stumbling over her words a little. â€Å"Sit.' She took a seat opposite Jill. It was the biggest chair in the room–the one Tatiana had always sat in. Jill hesitated a moment, then shifted her gaze back to me. I must have provided some encouragement because she returned to her chair. I sat in one beside Lissa, wincing as a small pain tightened in my chest. Worry for me momentarily distracted Jill from Lissa. â€Å"How are you feeling? Are you okay? Should you even be out of bed?' The cute, rambling nature. I was glad to see it again. â€Å"Fine,' I lied. â€Å"Good as new.' â€Å"I was worried. When I saw what happened †¦ I mean, there was so much blood and so much craziness and no one knew if you'd pull through †¦' Jill frowned. â€Å"I don't know. It was all so scary. I'm so glad you're okay.' I kept smiling, hoping to reassure her. Silence fell then. The room grew tense. In political situations, Lissa was the expert, always able to smooth everything over with the right words. I was the one who spoke up in uncomfortable scenarios, saying the things that shocked others. The things no one wanted to hear. This situation seemed like one that required her diplomacy, but I knew it was on me to take charge. â€Å"Jill,' I said, â€Å"we wanted to know if you'd be willing to, well, take part in the coronation ceremony.' Jill's eyes flicked briefly to Lissa–still stone-faced–and then back to me. â€Å"What does â€Å"take part' mean, exactly? What would I have to do?' â€Å"Nothing hard,' I assured her. â€Å"It's just some formalities that are usually done by family members. Ceremonial stuff. Like you did with the vote.' I hadn't witnessed that, but Jill had apparently only had to stand by Lissa's side to show family strength. Such a small thing for a law to hinge on. â€Å"Mostly, it's about being on display and putting on a good face.' â€Å"Well,' mused Jill, â€Å"I've been doing that for most of this week.' â€Å"I've been doing it for most of my life,' said Lissa. Jill looked startled. Again, I felt at a loss without the bond. Lissa's tone hadn't made her meaning clear. Was it a challenge to Jill–that the girl hadn't faced nearly what Lissa had? Or was it supposed to be sympathy for Jill's lack of experience? â€Å"You'll †¦ you'll get used to it,' I said. â€Å"Over time.' Jill shook her head, a small and bitter smile on her face. â€Å"I don't know about that.' I didn't either. I wasn't sure how one handled the kind of situation she'd been dropped into. My mind rapidly ran through a list of more meaningless, kind things I could say, but Lissa finally took over. â€Å"I know how weird this is,' she said. She determinedly met Jill's green eyes–the only feature the sisters shared, I decided. Jill had the makings of a future Emily. Lissa carried a mix of her parents' traits. â€Å"This is weird for me too. I don't know what to do.' â€Å"What do you want?' asked Jill quietly. I heard the real question. Jill wanted to know if Lissa wanted her. Lissa had been devastated by the death of her brother †¦ but a surprise illegitimate sibling was no substitute for Andre. I tried to imagine what it would be like to be in either girl's place. I tried and failed. â€Å"I don't know,' admitted Lissa. â€Å"I don't know what I want.' Jill nodded, dropping her gaze, but not before I caught sight of the emotion playing across her face. Disappointment–yet, Lissa's answer hadn't entirely been unexpected. Jill asked the next best thing. â€Å"Do you want †¦ do you want me to be in the ceremonies?' The question hung in the air. It was a good one. It was the reason we'd come here, but did Lissa actually want this? Studying her, I still wasn't sure. I didn't know if she was just following protocol, trying to get Jill to play a role expected among royalty. In this case, there was no law that said Jill had to do anything. She simply had to exist. â€Å"Yes,' said Lissa at last. I heard the truth in her words, and something inside of me lightened. Lissa didn't just want Jill for the sake of image. A part of Lissa wanted Jill in her life–but managing that would be difficult. Still, it was a start, and Jill seemed to recognize that. â€Å"Okay,' she said. â€Å"Just tell me what I need to do.' It occurred to me that Jill's youth and nervousness were deceptive. There were sparks of bravery and boldness within her, sparks that I felt certain would grow. She really was a Dragomir. Lissa looked relieved, but I think it was because she'd made a tiny step of progress with her sister. It had nothing to do with the coronation. â€Å"Someone else will explain it all. I'm not really sure what you do, to be honest. But Rose is right. It won't be hard.' Jill simply nodded. â€Å"Thank you,' said Lissa. She stood up, and both Jill and I rose with her. â€Å"I †¦ I really appreciate it.' That awkwardness returned as the three of us stood there. It would have been a good moment for the sisters to hug, but even though both seemed pleased at their progress, neither was ready for that. When Lissa looked at Jill, she still saw her father with another woman. When Jill looked at Lissa, she saw her life completely turned upside down–a life once shy and private now out there for the world to gawk at. I couldn't change her fate, but hugging I could do. Heedless of my stitches, I put my arms around the young girl. â€Å"Thanks,' I said, echoing Lissa. â€Å"This'll all be okay. You'll see.' Jill nodded yet again, and with no more to discuss, Lissa and I moved toward the door. Jill's voice brought us to a halt. â€Å"Hey †¦ what happens after the coronation? To me? To us?' I glanced at Lissa. Another good question. Lissa turned toward Jill but still wasn't making direct eye contact. â€Å"We'll †¦ we'll get to know each other. Things'll get better.' The smile that appeared on Jill's face was genuine–small, but genuine. â€Å"Okay,' she said. There was hope in that smile too. Hope and relief. â€Å"I'd like that.' As for me, I had to hide a frown. I apparently could function without the bond because I could tell, with absolute confidence, that Lissa wasn't exactly giving the whole truth. What wasn't she telling Jill? Lissa did want things to be better, I was certain, even if she wasn't sure how. But there was something †¦ something small that Lissa wasn't revealing to either of us, something that made me think Lissa didn't actually believe things would improve. Out of nowhere, a strange echo from Victor Dashkov rang through my mind about Jill. If she has any sense, Vasilisa will send her away. I didn't know why I remembered that, but it sent a chill through me. The sisters were both mustering smiles, and I hastily did as well, not wanting either to know my concerns. Lissa and I left after that, heading back toward my room. My little outing had been more tiring than I expected, and as much as I hated to admit it, I couldn't wait to lie down again. When we reached my room, I still hadn't decided if I should ask Lissa about Jill or wait to get Dimitri's opinion. The decision was taken from me when we found an unexpected visitor waiting: Adrian. He sat on my bed, head tipped back as though he was completely consumed by studying the ceiling. I knew better. He'd known the instant we approached–or at least when Lissa approached. We stopped in the doorway, and he finally turned toward us. He looked like he hadn't slept in a while. Dark shadows hung under his eyes, and his cute face was hardened with lines of fatigue. Whether it was mental or physical fatigue, I couldn't say. Nonetheless, his lazy smile was the same as ever. â€Å"Your majesty,' he said grandly. â€Å"Stop,' scoffed Lissa. â€Å"You should know better.' â€Å"I've never known better,' he countered. â€Å"You should know that.' I saw Lissa start to smile; then she glanced at me and grew serious, realizing this was hardly let's-have-fun-with-Adrian time. â€Å"Well,' she said uneasily, not looking very queenly at all. â€Å"I've got some things to do.' She was going to bolt, I realized. I'd gone with her for her family chat, but she was going to abandon me now. Just as well, though. This conversation with Adrian had been inevitable, and I'd brought it on myself. I had to finish this on my own, just as I'd told Dimitri. â€Å"I'm sure you do,' I said. Her face turned hesitant, as though she was suddenly reconsidering. She felt guilty. She was worried about me and wanted to stand by me. I lightly touched her arm. â€Å"It's okay, Liss. I'll be okay. Go.' She squeezed my hand in return, her eyes wishing me good luck. She told Adrian goodbye and left, closing the door behind her. It was just him and me now. He stayed on my bed, watching me carefully. He still wore the smile he'd given Lissa, like this was no big deal. I knew otherwise and made no attempts to hide my feelings. Standing still made me tired, so I sat down in a nearby chair, nervously wondering what to say. â€Å"Adrian–‘ â€Å"Let's start with this, little dhampir,' he said cordially. â€Å"Was it going on before you left Court?' It took me a moment to follow that abrupt Adrian conversation format. He was asking if Dimitri and I had gotten back together before my arrest. I shook my head slowly. â€Å"No. I was with you. Just you.' True, I'd been a mess of emotions, but my intentions had been firm. â€Å"Well. That's something,' he said. Some of his pleasantness was starting to slip. I smelled it then, ever so faintly: alcohol and smoke. â€Å"Better some rekindling of sparks in the heat of battle or quest or whatever than you cheating right in front of me.' I shook my head more urgently now. â€Å"No, I swear. I didn't–nothing happened then †¦ not until–‘ I hesitated on how to phrase my next words. â€Å"Later?' he guessed. â€Å"Which makes it okay? â€Å"No! Of course not. I †¦' Damn it. I'd screwed up. Just because I hadn't cheated on Adrian at Court didn't mean that I hadn't cheated on him later. You could phrase it however you wanted, but let's face it: sleeping with another guy in a hotel room was pretty much cheating if you had a boyfriend. It didn't matter if that guy was the love of your life or not. â€Å"I'm sorry,' I said. It was the simplest and most appropriate thing I could say. â€Å"I'm sorry. What I did was wrong. I didn't mean for it to happen. I thought †¦ I really thought he and I were done. I was with you. I wanted to be with you. And then, I realized that–‘ â€Å"No, no–stop.' Adrian held up a hand, his voice tight now as his cool facade continued to crumble. â€Å"I really do not want to hear about the great revelation you had about how you guys were always meant to be together or whatever it was.' I stayed silent because, well, that kind of had been my revelation. Adrian ran a hand through his hair. â€Å"Really, it's my fault. It was there. A hundred times there. How often did I see it? I knew. It kept happening. Over and over, you'd say you were through with him †¦ and over and over, I'd believe it †¦ no matter what my eyes showed me. No matter what my heart told me. My. Fault.' It was that slightly unhinged rambling–not that nervous kind of Jill's, but the unstable kind that worried me about how close he was getting to the edge of insanity. An edge I might very well be pushing him toward. I wanted to go over to him but had the sense to stay seated. â€Å"Adrian, I–‘ â€Å"I loved you!' he yelled. He jumped up out of his chair so quickly I never saw it coming. â€Å"I loved you, and you destroyed me. You took my heart and ripped it up. You might as well have staked me!' The change in his features also caught me by surprise. His voice filled the room. So much grief, so much anger. So unlike the usual Adrian. He strode toward me, hand clasped over his chest. â€Å"I. Loved. You. And you used me the whole time.' â€Å"No, no. It's not true.' I wasn't afraid of Adrian, but in the face of that emotion, I found myself cringing. â€Å"I wasn't using you. I loved you. I still do, but–‘ He looked disgusted. â€Å"Rose, come on.' â€Å"I mean it! I do love you.' Now I stood up, pain or no, trying to look him in the eye. â€Å"I always will, but we're not †¦ I don't think we work as a couple.' â€Å"That's a bullshit breakup line, and you know it.' He was kind of right, but I thought back to moments with Dimitri †¦ how well we worked in sync, how he always seemed to get exactly what I felt. I meant what I'd said: I did love Adrian. He was wonderful, in spite of all his flaws. Because, really, who didn't have flaws? He and I had fun together. There was affection, but we weren't matched in the way Dimitri and I were. â€Å"I'm not †¦ I'm not the one for you,' I said weakly. â€Å"Because you're with another guy?' â€Å"No, Adrian. Because †¦ I don't. I don't know. I don't †¦' I was fumbling, badly. I didn't know how to explain what I felt, how you could care about someone and love hanging out with them–but still not work as a couple. â€Å"I don't balance you like you need.' â€Å"What the hell does that mean?' he exclaimed. My heart ached for him, and I was so sorry for what I'd done †¦ but this was the truth of it all. â€Å"The fact that you have to ask says it all. When you find that person †¦ you'll know.' I didn't add that with his history, he'd probably have a number of false starts before finding that person. â€Å"And I know this sounds like another bullshit breakup line, but I really would like to be your friend.' He stared at me for several heavy seconds and then laughed–though there wasn't much humor in it. â€Å"You know what's great? You're serious. Look at your face.' He gestured, as though I actually could examine myself. â€Å"You really think it's that easy, that I can sit here and watch your happy ending. That I can watch you getting everything you want as you lead your charmed life.' â€Å"Charmed!' The guilt and sympathy warring within me got a little kick of anger. â€Å"Hardly. Do you know what I've gone through in the last year?' I'd watched Mason die, fought in the St. Vladimir's attack, been captured by Strigoi in Russia, and then lived on the run as a wanted murderess. That didn't sound charmed at all. â€Å"And yet, here you are, triumphant after it all. You survived death and freed yourself from the bond. Lissa's queen. You got the guy and your happily ever after.' I turned my back to him and stalked away. â€Å"Adrian, what do you want me to say? I can apologize forever, but there's nothing else I can do here. I never wanted to hurt you; I can't say that enough. But the rest? Do you really expect me to be sad about everything else having worked out? Should I wish I was still I was accused of murder?' â€Å"No,' he said. â€Å"I don't want you to suffer. Much. But the next time you're in bed with Belikov, stop a moment and remember that not everyone made out as well as you did.' I turned back to face him. â€Å"Adrian, I never–‘ â€Å"Not just me, little dhampir,' he added quietly. â€Å"There's been a lot of collateral damage along the way while you battled against the world. I was a victim, obviously. But what about Jill? What happens to her now that you've abandoned her to the royal wolves? And Eddie? Have you thought about him? And where's your Alchemist?' Every word he slung at me was an arrow, piercing my heart more than the bullets had. The fact that he'd referred to Jill by her name instead of â€Å"Jailbait' carried an extra hurt. I was already toting plenty of guilt about her, but the others †¦ well, they were a mystery. I'd heard rumors about Eddie but hadn't seen him since my return. He was clear of James's death, but killing a Moroi–when others still thought he might have been brought in alive–carried a heavy stigma. Eddie's previous insubordination– thanks to me–also damned him, even if it had all been for â€Å"the greater good.' As queen, Lissa could only do so much. The guardians served the Moroi, but it was customary for the Moroi to step back and let the guardians manage their own people. Eddie wasn't being dismissed or imprisoned †¦ but what assignment would they give him? Hard to say. Sydney †¦ she was an even greater mystery. Where's your Alchemist? The goings- on of that group were beyond me, beyond my world. I remembered her face that last time I'd seen her, back in the hotel–strong but sad. I knew she and the other Alchemists had been released since then, but her expression had said she wasn't out of trouble yet. And Victor Dashkov? Where did he fit in? I wasn't sure. Evil or not, he was still someone who'd suffered as a result of my actions, and the events surrounding his death would stay with me forever. Collateral damage. I'd brought down a lot of people with me, intentionally or no. But, as Adrian's words continued sinking into me, one of them suddenly gave me pause. â€Å"Victim,' I said slowly. â€Å"That's the difference between you and me.' â€Å"Huh?' He'd been watching me closely while I'd considered the fates of my friends and was caught off guard now. â€Å"What are you talking about?' â€Å"You said you were a victim. That's why †¦ that's why ultimately, you and I aren't matched for each other. In spite of everything that's happened, I've never thought of myself that way. Being a victim means you're powerless. That you won't take action. Always †¦ always I've done something to fight for myself †¦ for others. No matter what.' I'd never seen such outrage on Adrian's face. â€Å"That's what you think of me? That I'm lazy? Powerless?' Not exactly. But I had a feeling that after this conversation, he would run off to the comfort of his cigarettes and alcohol and maybe whatever female company he could find. â€Å"No,' I said. â€Å"I think you're amazing. I think you're strong. But I don't think you've realized it–or learned how to use any of that.' And, I wanted to add, I wasn't the person who could inspire that in him. â€Å"This,' he said, moving toward the door, â€Å"was the last thing I expected. You destroy my life and then feed me inspirational philosophy.' I felt horrible, and it was one of those moments where I wished my mouth wouldn't just blurt out the first thing on my mind. I'd learned a lot of control–but not quite enough. â€Å"I'm just telling you the truth. You're better than this †¦ better than whatever it is you're going to do now.' Adrian rested his hand on the doorknob and gave me a rueful look. â€Å"Rose, I'm an addict with no work ethic who's likely going to go insane. I'm not like you. I'm not a superhero.' â€Å"Not yet,' I said. He scoffed, shook his head, and opened the door. Just before leaving, he gave me one more backward glance. â€Å"The contract's null and void, by the way.' I felt like I'd been slapped in the face. And in one of those rare moments, Rose Hathaway was rendered speechless. I had no witty quips, no elaborate explanations, and no profound insight. Adrian left, and I wondered if I'd ever see him again.

Sustainability and population density Dissertation

Sustainability and population density - Dissertation Example The chief issue in such a situation is the creation of effective governance by the various State authorities that must necessarily work towards maintaining a sustainable development (SD) program, and apply adequate restraints on the human demand for natural resources, in order to protect the natural supply. 1.1 Sustainable development Sustainable development  (SD) refers to use of natural resources that aims at satisfying human needs, while safeguarding the  environment,  in order to create a developmental plan that aims that aims at meeting not only the requirements of the present generation but also that of the future generations. The term sustainable development was first coined by the  Brundtland Commission,  which defined it as the word as "which implies meeting the needs of the present without compromising the ability of future generations to meet their own needs† (United Nations, 42/187 Report of the World Commission on Environment and Development, 1987; WCED, 1987). Fig 1: Sustainable Development: Components, Scenarios, Consequences, this diagram shows the path of sustainable development that creates a link between the past, present, and future generations (Winograd and Farrow, 2002, 4). ... Sustainable development links the concerns that arise out of  bearing the total capacity  of  the natural resources  along with social pressures. In 1970, we find that the term "sustainability" was used to characterize an  economy  that was "in equilibrium with basic ecological support systems" (Stivers, 1976). SD can be divided into three basic parts:  environmental  protection,  social  sustainability, and economic progress (fig 2). Fig 2: A Visual Representations of Sustainable Development through pillars and circles, showing the three basic components (Adams, 2006, 2). Sustainable development is a quantitative variable and can be measured through observations on how well a community is adhering to the needs and conjectures of the present and future citizens. There are various indicators to measure the SD within a community. 1.2 Sustainability indicators Indicators are essential part of any process that helps to evaluate how much of the work done has achieved t he desired target, while also indicating how much work remains to be done. An appropriate indicator makes one aware of an existing problem, and helps to assess the various measures to fix the problem. Indicators of a sustainable development refer to the areas that form a weak connection between environmental protection, economic development, and social sustainability. Sustainability indicators reflect the close interrelation that exists between the three different dimensions for SDs, which are represented in the figure below: Fig 3: A diagram showing the close interactions between environment, the economy, and social sustainable measures of SD (Sustainable Measures, What is an indicator of sustainability? 2010). As seen in the above diagram the environmental or natural

Financial alliance boots Essay Example | Topics and Well Written Essays - 3500 words

Financial alliance boots - Essay Example What do you think are some of the arguments that could be raised against this policy? The report will provide detailed calculations and will make sure that all assumptions are clearly stated and explained. To determine how effective are the value delivered to the shareholder we need to know whether the actual ratios generated are higher than the implied cost of capital. In other words there must be an evidence to tell that the wealth of the stockholders increased or maximized compared with those companies with are part of the FTSE 100 over the last three years. Please note that shareholder value means increased wealth for purposes of this finance paper since it is assumed that investors invest to increase wealth. The FTSE 100 Index shows â€Å"the 100 most highly capitalized companies listed on the London Stock Exchange,† (Forbes.com (2007), which certain requirements by the FTSE Group, such which include London Stock Exchange full listing with a Sterling or Euro dominated price, complying with certain tests on nationality, free float, and requirements for liquidity. The index is viewed as a barometer of success of the British economy (Guardian Unlimited, 2007) and it not actually a stock exchange. Being part therefore of the FTSE 100 is an indication of top performing companies in UK in terms of stock prices and the company must be doing well. Against therefore the standard which holds the company belonging to the index, how Alliance Boots does perform in delivering value to stockholders. Citing therefore the rates of Alliance Boots, we have the following information for the lasts three years below: Basing from the information above, in terms of delivered stockholder value, it could be deduced that the company is being well in terms of the high dividend yield at 4.2%, 4.8% and 4.8% for the last years ending March 31 of 2006, 2005 and 2004 respectively. Dividend per share was almost

Comparing Leadership in Military Essay Example | Topics and Well Written Essays - 1000 words

Comparing Leadership in Military - Essay Example The key leadership challenges for me exist at several levels. The foremost challenge is for me to establish clear-defined role for the DCO of the brigade, who in the past have been deemed to have a confused role. As CO, I also need to define my role clearly. These problems were apparent in Afghanistan during the previous deployment, where the leadership struggled due to too many responsibilities being assigned to the DCO, due to having a separate leadership structure in place over the MiTT, and later on as a result of the untimely deaths of the top officers in the brigade. Not only did the deaths of these officers create a sudden change of leadership, it also required the development of a new vision of leadership as well as the inspiration of new confidence in the troops in the entire brigade. Thus, I have a challenge in establishing myself as the new leader who will bring the unit back to the pace and status it held under old leadership, and as a result I must raise morale and profi ciency among the soldiers. Within the officer structure, there is also a problem of my shops working together in harmony—the S3 shop is perceived as dictatorial by its members, while the S4 shop is overwhelmed; finally, the S6 shop, least likely to complain about workload, also finds that its job is overwhelming. These shops all need some sort of relief, and I need to refocus them in order to better complete their tasks as well as recover from the deployment. My second leadership challenge lies at the NCO level. The most alarming aspect of this is how my brigade CSM is not open to the feedback of his NCOs, who complained about the stress and workload as well. Although the NCOs do benefit from hard handed leadership that requires action and results, they also need leadership that listens to their feedback and integrates into a wider solution. The CSM is not going to improve the efficiency and morale of his NCOs by batting back their feedback, negative as it may be, and needs t o take an approach that will lead to more incentive and increased dedication. In short, the NCOs need to be inspired rather than reprimanded—and I need to reprimand my CSM. Finally, there is an issue throughout the entire brigade of time and resource management. The reset face is presenting me a challenge due to the dwindling amount of days before the next phase of training comes into place, and much of the equipment is either in transit or in disrepair and will not be available for full use until much close to the H+180 point. This places pressure on myself and the leadership at all levels, as the leaders from the team level up to my position as CO need to find a way to train and familiarize with equipment that we do not have. The result is not that there is a shortage of time, but moreso that there is an excess of time without the proper resources. I need to find a way to prepare the troops for the next deployment cycle without the equipment—I also need to adjust the troops to the new mission and timeline in Afghanistan, as well as the fact that they may be acting in infantry type roles in addition to their usual MOS roles. My vision for transforming the organization of the 56th HBCT involves making a clear structure of authority and tasking. As CO, I will require reports on equipment availability at

Globalization debate Assignment Example | Topics and Well Written Essays - 750 words

Globalization debate - Assignment Example Some of the major factors that have necessitated the globalization process include advances in telecommunication and transportation infrastructure, the emergence and prosperity of the internet and telegraph technology, etc. These factors have played an essential role in the process of generating independence in the form of cultural and economic activities. The globalization process continues to influence business practices in various ways. Some of them include production, supply chain management, and marketing. In addition, it also defines the process of management of employees in businesses across industries. The process of globalization describes different dynamic phenomena that share similarities in various elements. First, the process cuts across national boundaries into other regions found far and beyond. Secondly, it causes increased integration and interdependence in human societies across the world. The globalization process often results in increased flows in the factors of production, most of which include labor and capital, products in the form of services and goods,and technology in national economies (Bernard 2003, 68). Globalization plays an essential role in influencing employment practices and workers in different countries. This paper examines the concept of globalization, and influences employees and employee management systems in organizations in both the developed and developing countries. One of the chief channels by which globalization affect developing countries is the existing labor market. It is important to realize that competition in the provision of goods and services, exchange rates, direct investments, and different forms of capital movements play an important role in labor earnings and employment in developing countries. In the processing of becoming competitive, developing countries break their trade

The Business Environment Essay Example | Topics and Well Written Essays - 1000 words - 1

The Business Environment - Essay Example Businesses also aid in settling economic requirement of more than 70% of Kenyan citizens through the provision of employment opportunities. Through these employments, the government is able to involve the large population in the day to day national economic activities. Business organizations are able to produce significant quantities of goods at reduced cost. The economies of the scale are achieved; business organizations incur lower costs per unit of output because they operate on a large scale thus lower price of their products (Wang, 2009). In fact, large-scale account for over 60 per cent of all the private sector’s production. A substantial output in the gross domestic product (GDP) is thus achieved nationally due to this high percentage. Business has also enhanced economic development through encouraging competitive innovation. It is through competitive innovation that the nature of products and services Improves on a daily basis. A good example is the banking industries , initially they had only over the counter transaction, later came the automated teller machines and now mobile banking that are developments that were brought about by innovation. It is also through this that the consumers get to use the up to standard goods and services. Businesses also give chances to entrepreneurship which greatly help in the development of the economy (Haraf & Willett, 1990). Both for-profit and nonprofit profit has their share of contribution to the economy. The for-profit organizations participate actively through payment of revenues, employment creation, service provision, and production of goods and services that to the public. On the other hand, nonprofit organizations might be exempted from tax payment, but still do play a significant role in a country’s economy through involvement in activities like, provision of education, health services, voluntary provision of professional services like counseling, community services and quite a variety of serv ices essential to the sustenance of the economy. Nonprofit organizations always have it rough when it comes to capital acquisition. This is clearly portrayed by their depend on donors, well wisher and in some cases grants from the government. On the other hand, the for-profit organizations always have more option ranging from selling shares to investors, liquidating of assets, and credit from banks and profit from a business transaction. Another difference crop up when we view how the assets are handled. In the nonprofit organizations, the assets are considered nobody’s property, thus in the case of dissolution, the assets might be considered for donation to another organization of the same nature. Unlike the non-profit organizations, the for-profit organizations have their assets owned by the owners of the business (Doole & Lowe, 2008). Monetary policy can be described as the procedure through which a country control the supply of its currency while fiscal policy can be desc ribed as the use of taxes and expenditures by the government to manipulate the economy. There are majorly two forms of monetary policy programs: expansionary (easy) monetary policy and restrictive monetary policy (Wang, 2009). The expansionary monetary policy lowers the domestic currency exchange rate thus weakening the current account and ultimately improving the financial account. Vise versa

Who am I as a Learner and who am I Becoming a Teacher Essay

Who am I as a Learner and who am I Becoming a Teacher - Essay Example This is followed by the different responsibilities that are a part of being a teacher, as opposed to being a learner. Identifying each of these within my personal life and making the transition into the needed responsibilities and changes is the beginning of perspectives which I have to alter the way in which I look at being both a learner and a teacher. The first change in perspective and in responsibility which I have noticed is with the ideology of being a learner in a diverse classroom as opposed to working as a teacher with the need to associate with the needs of different learners. Multiculturalism, diversity, behaviors and other associations within the classroom are the main concepts now associated with the classroom. The demand is to learn how to work in the classroom with the changes and to find new solutions to the dynamics of the classroom (Greene, 1993). I have noticed that working in a classroom as a learner often creates friction because of the same problem. When I am w orking as a learner, I noticed the diversity and also note that the structure within the classroom doesn’t work. However, as a teacher, there is no solution to the current structure that is a part of the classroom. When looking at the responsibilities of an emerging teacher, there is the understanding that the environment and dynamics has to change for the right change and ability to learn with the diverse classroom. This creates more of an understanding as a learner and the ability to find new solutions as an emerging teacher. The concept of the diverse classroom and meeting the changes and needs that are a part of the teaching and learning further with understanding what is needed to begin teaching. This begins with the images that are in the classroom for the environment as well as how children perceive and respond to this. The image which a learner has toward the classroom and the image which the teacher has of the child is an alternative perspective. There are changes th at alter according to the environment and what is occurring between the changing images of the learner and the teacher (Malaguzzi, Emilia, 1993). I know that as a learner, I look at the environment first, which gives a specific impression of the teacher and what the highlights are for the year. This is followed with how the environment may affect or change my desire to learn. I also know that as a learner, I look at how the teacher looks at me and what is expected of me. This means that as a teacher, I will need to create an environment that builds the right first impression. That also means that I will need to be cautious of the images which I have of learners and what is expected. This makes an impact on the learning and the changes which occur throughout the year in the given environment. The environment and impressions in the classroom are furthered with other concepts and responsibilities between the learner and teacher. Teaching as a pedagogical activity is one which requires more than a basic curriculum and the ability to associate with the classroom. It is one which requires responsibilities for understanding what children are able to offer while building the diverse classroom. The curriculum becomes a foundation that should be expanded on by the teacher so there is an understanding of subject material and a sense of responsibility toward what all children need (Van Manen, 1991). This concept is one of the most difficult for both learners and teachers. My experience as a learner is one which has noted this, specifically because of my place in the classroom. There have been times where the curriculum and assignments didn’t make sense; however, the ability for the teacher to be available is

International Finance and Financial Management Essay

International Finance and Financial Management - Essay Example The bottom-up approach is the opposite of top-down approach, dealing first with companies and then the industry groups and finally the economy. Fundamental analysis has its strengths in forecasting long-term trends, determining the company's fair value in terms of asset valuation, strong balance sheet, earnings stability, and staying power1. There are certain risks that investors have to put up with when investing in stocks. A company may face one or more of the several sources of fundamental risk, namely, business risk, financial risk, liquidity risk, exchange rate risk, country risk, interest rate risk, and credit risk2. Domiciled in Seattle, US, Microsoft has its offices in 100 countries. As per the information excerpted from its annual report for the year 2006, Microsoft reported a net income of $12.5 billion. Such profitability, however, does not get achieved without taking risks. Investors need to be aware of what risks Microsoft tackles with in order to satisfy its stakeholders. Microsoft, in its operations, encounters business risk which is the risk of uncertainty over cash flows caused due to a number of reasons. Microsoft faces intense competition across all markets for its products and services. 1Jones, C.P. (1996). Investments: Analysis and Management. John Wiley & Sons Inc., New York. 2Clark, E., Levasseur, M., & Rousseau, P.(1993). International Finance. Chapman & Hall, New York. Its competitors range from Fortune 100 companies to small, specialized single-product businesses. With low barriers to entry, this business segment is facing a fierce competition worldwide. These competitive pressures have the capability to threaten Microsoft's sales volumes and operating costs resulting in lower revenue. Microsoft faces a challenge in combating unlicensed use of its software and intellectual property rights3. It spends a fortune every year to educate the public regarding abuse of its software. However, continued educational efforts may not succeed in implementing Microsoft's desired security objectives and any reductions in the legal protection of its intellectual property rights can adversely affect revenue. Due to its geographic dispersion, Microsoft is subject to tax risk. Tax risk affects investors because it affects net earnings4. Being accountable for tax in the US as well as numerous foreign jurisdictions, there is uncertainty over Microsoft's tax liabilities . Therefore, tax provisions may not be accurate which can significantly impair its earnings. Other examples of business risk that may affect Microsoft's revenue are delays in product development, lawsuits and claims, changes in accounting standards, and maintaining uniformity in pricing structures due to global presence. Another challenge for Microsoft is to tackle with market risk that comprises of foreign exchange risk and interest rate risk. It is quite obvious that having operations worldwide Microsoft is deemed to face risk of foreign currency losing value relative to its domicile currency. However, as mentioned in its annual report, Microsoft manages this risk by hedging its foreign

Management information systems Essay Example | Topics and Well Written Essays - 3500 words

Management information systems - Essay Example Gissaral Electronic business is having main intentions regarding the customer management at (Reponen, 1993): 10 New Technology Scope: Gissaral Electronic business has the future intension of implementing the following key business services and systems. In this scenario there will be following scope for new technology implementation (Reponen, 1993): 11 Management Information system: The term information system can be defined theoretically as â€Å"a set of organized components that collect, process, store, and transfer information to carry decision making and control in an organization†. In addition, the information systems store and maintain information regarding important places, people, and things within the organization or in the set up surrounding it (Laudon & Laudon, 1999, p.7; Hoffer et al., 2007, p.429). However, a management information system is an application or function of information system that provides management oriented reporting. In addition, these reports are typically developed on a predetermined schedule and come out in a prearranged structure (Whitten et al., 2000, p.47). 12 Decision support systems/ DSS: For the Gissaral Electronic, decision support system (DSS) will be the first choice, because it provides the comprehensive information for making a decision, and develop information systems particularly designed to aid and formulate decisions. Furthermore, the decision support systems depend on models and methods to create brief tables or an amount that decides a decision (Oz, 2008). 13 Customer information system: The next main choice regarding the technology solution at Gissaral Electronic will be customer information system. We want to implement this system for the business management, data handling and transaction management. This system will be a business management (business information management) system (Computer Sciences Corporation, 2010;

The Stone Angel by Margaret Laurence Essay Example for Free

The Stone Angel by Margaret Laurence Essay Hagar Shipley is main character in The Stone Angel written by Margaret Laurence and goes through a rough life after growing up in the little town of Manawaka, Canada. At the age of ninety, she realized how stubborn and reserved she was to people she was closest to, her father, her brothers and her own son. In Hagars younger years she was skating on the pond with Dan and Matt, her brothers when one of the, Dan, fell in the pond skating backwards, trying to impress some ladies. Back home Matt then asked Hagar to get and put on the old plaid shawl their mother used to wear, then comfort Dan who has pneumonia, just as their mother used to comfort the boys when they were little. But Hagar refused: He turned to me then, and held both my hands in his, theonly time I ever recall my brother Matt doing such a thing. [] I cant. Oh Matt, Im sorry, but I cant, I cant. Im not a bit like her. [] Before Matt let himself mourn or even tell me it went over, he came close to me and put both his hands on me quiet gently, except that he put them around my throat. Pg. 25-26 This shows parts of Hagar and her stubbornness, she can not even comfort her own brother as it would make her appear as a weak young woman, thus completley against what she grew up with, her dad always drilled Hagar not to show any emotions in any situation but also the way she liked to be since she did not know the other Hagar. She was taught to be stubborn, selfish and emotionless. Hagars relationship to her own father was not the greatest since he never treated her the way a father is supposed to by showing pride of his girl, treating her with respect and actually show emotions, rather then just nodding after she has done something correctly: When I repeated them all through [] hed nod. Thats all hed ever say, when I got it right. He never believed in wasting a word or a minute. Pg. 7 She was taught to be the cold-hearted lady and never to sympthasize with anyone. Hagars entire life was a tragedy, she did not even hug her own son before he left to fight in the war. I didnt know what to say to him. I wanted to beg him to look after himself, to be careful, as one warns children against snowdrifts or thin ice or the hooves of horses, feeling the flimsy words may act as some kind of charm against disaster. I wanted all at once to hold him tightly, plead with him, against all reason and reality, not to go. Pg. 129 Hagar did not know what to say to him but she knew exactly what she would have done to him, hold him tightly and hug him for maybe the last time in her life, but then she is ashamed of doing so. Hagar, once again, is emotionless to people she is closest to, even her own son. But I did not want to embarrass both of us, nor have him think Id have taken leave of my senses. While I was hesitating, he spoke first. Pg. 129 Hagar is embarrassed of hugging her own son, as she says she does not want him to think that she would have taken leave of her senses, which, for her, was the total emotionless, stubbornness and monotonuesness. Hagar even hesitates to talk to him, she is totally lost with the feeling of insecurity about herself, her life and the way she lived it. Those four incidents show how tragic Hagar was in her lost life, her own world created by herself with her stubbornness and her father, drilling into her head that showing emotions to anyone is the weakest thing to do. Hagar, ninty years old, does not know what emotions are, does not know what love is or even feels like. You call that love. Lady, if that wasnt, what is? I dont know. I just dont know, Im sure. Pg. 228

Implementation of jit at dell

Implementation of jit at dell IMPLEMENTATION OF JIT AT DELL ASPECTS OF JIT By the 1980s the Japanese had achieved manufacturing greatness by practicing continuous improvement, in that a firm is constantly working to improve in every facet of its business functions. To do this, a firm must always increase quality and look for innovative ways to solve problems. All of these are cornerstones of a modern JIT system. Possibly the single piece of JIT most relevant to a study of supply chain management are the partnerships essential to making JIT truly work. A plant cannot implement a JIT system by itself; it must have the cooperation of its entire supply chain. The supply chain must include suppliers, customers, and every department within the company. The sheer amount of information needed for a JIT system to operate well demands that the information flow of the production control system (PCS) coupled with an up-to-date Order Entry and financial system stretches throughout the supply chain, almost to the point at which an entire supply chain operates as one entity. Lastly, gaining workforce commitment to a JIT lean manufacturing system is important. Without the dedication of the workforce, any endeavor is sure to fail. Workforce commitment can be achieved in several ways. A simple way is to cross train the workforce members outside of their normal business function and help increase an employees problem solving ability. In doing so, a firm is empowering its workforce to think about their function in a new way while looking for ways to improve and giving them an overall view of the entire firm, not just their single job. Only then will the proper inventory needs of the plant be truly capable of coming under control and part of a lean moneymaking enterprise. WEAKNESS OF JIT Just as JIT has many strong points, there are weaknesses as well. â€Å"In just-in-time, everything is very interdependent. Everyone relies on everybody else.† (Greenberg, 2002). Because of this strong interdependence with JIT, a weakness in the supply chain caused by a JIT weakness can be very costly to all linked in the chain. Communication is king in a JIT-rich supply chain. There is a risk involved with JIT when there is a communication breakdown and the company cannot generate the correct inventory needed to keep the just-in-time system running smoothly. CHALLENGE AT DELL Dell is known throughout the world as a leader in supply chain management and just-in-time (JIT) manufacturing. Relying heavily on a vendor managed inventory (VMI) model, Dell has nearly eliminated inventory cost while maintaining a JIT manufacturing strategy. Key to supporting this strategy is the ever changing and increasing number of suppliers needed to manage inventory for Dell. In 2002, Dell recognized that in order to continue scalable growth, significant process innovation would be required. After a thorough partner selection process, Dell issued a request for proposal to evaluate potential solutions to address this challenge. SWOT ANALYSIS Strengths: Direct Model: The Dell Direct model was the â€Å"engine of Dells success† (Rangan and Bell, 5). It gave it an advantage over its competitors as it was very hard to duplicate. The Dell direct model was about â€Å"low cost, direct customer relationships and virtual integration† (Rangan and Bell, 5). It was an efficient distribution system â€Å"characterized by build-to-order manufacturing, and products and services targeted at specific market segments† (Rangan and Bell, 5). Basically, this model allowed customers to call Dell directly and order exactly what they wanted in a PC (i.e., they could customize their PCs). It was only after the order was made that the PC was assembled and shipped to the customer in a relatively short amount of time. This Direct Model led to some other strengths Dell was known to have. Differentiated Products: Because of its Direct model, Dell was able to be described as having a differentiated product. Every PC assembled would be somewhat different from the previous based on customer order. This was an advantage for Dell since it enabled it to differentiate itself from its rivals and gain relatively more supplier power. Customer Service After sale customer service was another one of Dells strengths. A customer with a problem could reach a technical support staff through a â€Å"hotline that was manned 24 hours a day† (â€Å"Matching Dell,† 9). After receiving a call, support personnel would retrieve the file that contained details of the customers computer, and could help the customer solve their problem. In approximately 90% of the cases, the customer and support specialist could resolve the problem over the telephone using the â€Å"diagnostic software installed in the factory† (Matching Dell, 9). Customers were very satisfied with Dell and â€Å"rated Dells sales , products, and services highly relative to the competition† (Matching Dell, 9). JIT: Dells Direct Model allowed Dell to manufacture machines that were â€Å"tailored to customer needs† and based on Just-in-Time inventory (Matching Dell, 7). The company assembled computers based on customer orders and â€Å"held no finished goods inventory of standardized machines† (Matching Dell, 7). Holding no inventory allowed Dell to reduce its costs and have a competitive advantage over its rivals. Economies of scale: Dell is the greatest producer of laptops and therefore has economies of scale in the laptop business. In the United States, Dell had the highest market share in the laptop (and PC business overall) with a 24.8% market share, compared to 11.6% for IBM which was the second highest. Economies of scale allow Dell to have more entry barriers, and hence there was less of a threat of new entrants. Efficient Assembly Line: Dells assembly line was quick and efficient. The production process, from the day the order was made, to the shipping date, took only about a day and a half (Matching Dell, 8). This was an advantage for Dell because customers were satisfied with the amount it took for their product to be shipped to them. Weaknesses: Direct Model: Dells Direct Model could be seen as a weakness from another point of view. Dell assumes that its customers are educated, which is not the case for every customer. Dell does not provide a retail service which allows the customers to see their computers, and purchase them right away (advantage of retail is that it is time efficient from the consumer standpoint). Therefore, the model is limited because it cuts off a substantial part of the consumer market. Low market share in the International Market: Compared to its rivals, Dell had a low market share in the international market. In Western Europe, Dell only had less than a 10% market share, and in other parts of the world, Dell had a market share lower than 5% (Rangan and Bell, 23). This is a weakness because international diversification is very important. Since most of Dells revenues come from the US market, having a low market share in the international market is more risky today because of the effects of economic downturns. Limited laptop customization: Although Dell had an advantage in allowing customization within its PC industry, there was a limit to how much you could customize your laptop. Therefore, Dell was not much differentiated compared to its rivals within the laptop industry. Quality of Display: According to general customer opinion, Dells laptop has a weakness in its quality of display. The physical aspect of Dells laptops in general was not as great as Apple laptops for example, or even its rivals within the PC industry. Opportunities: European Market: Dell has an opportunity to increase its market share in the European market. Dell can increase its market share by providing simpler services to accompany its products. Dell now has approximately 10% of the market share in Europe, and could increase its share to between 20% and 25%. Indispensability of the Internet: The internet is becoming more and more of a necessity. This could be an opportunity for Dell to include wireless options on its laptops and could also consider incorporating Bluetooth. Mobility: Dell could consider focusing on producing more products that allow for mobility. As demand for mobility increases, Dell could take advantage of that to satisfy the customers demand. Growing Economy: Increasing growth in the economy is an opportunity for Dell to increase its market share and at the same time production as well. Since most of Dells revenues come from large businesses, a positive growth in the economy may increase demand for production. Threats: Increasing Demand for Innovation The threat with performance increasing each year is that there is a physical limit to how far you can go. People will soon be satisfied with the level of performance not to demand anything more, and are going to be more susceptible to other things such as prices, or quality of the product. If Dell only focuses on performance, this trend might be a threat in the future. Intensity of Rivalry: As performance increases, differentiation between brand names is going to decrease. Dells rivals are finding ways to increase their market share by replicating some of Dells advantages. For example, IBM recognized the advantages of direct distribution and launched initiatives to expand its own direct sales (Matching Dell, 10). Compaq saw the advantage of reducing inventory, and therefore took initiatives to do so. It â€Å"moved from a production system in which it built business PCs according to its own forecast to one in which it built according to forecasts made by channel members† (Matching Dell, 11). This change in production allowed Compaq to double its inventory turnover (Matching Dell, 11). Since its rivals are starting to â€Å"copy† its strategies, Dells strengths would no longer be advantages if this continues. Inability to innovate: Consumers are constantly looking for improvements in technology. If Dell fails to keep up with consumer demand, it can make great losses, and could lose a major part of its market segment. PDAs replacing laptops: Whether this is a threat or not is still unknown, but there is still a possibility that PDAs will soon replace laptops. Debates are made on whether or not PDAs are complimentary to or substitutes for laptops. If the case was that PDAs substitute laptops, it would be a threat to Dells laptop business. SOLUTION After a thorough evaluation, Dell selected World Wide Technology (WWT) for its ability to leverage key elements of previous supply chain experience, unique end-to-end systems offering and flexibility demonstrated by the proposed approach. Since 2003, WWT has been responsible for the procurement, inventory management and distribution of direct material classified as â€Å"Alpha† products integrated into Dells finished goods. Implementation of the WWT solution fundamentally changed how materials are delivered to Dell. Multiple supplier deliveries have been replaced by a single truck delivery containing all replenishment products arriving in 45 minute intervals. Using radio frequency (RF) devices, WWT Site Coordinators on the factory floor generate demand signals to the collocated distribution center initiating the pick, pack and delivery to the factory just prior to consumption. JIT AT DELL: People In the legacy environment, each supplier was required to provide an on-site resource to maintain inventory levels in the factory. Upon implementation of the WWT solution, WWT became the single partner providing resources on the factory floor, reducing the overall number of resources required to maintain continuity of supply. WWT also built a dedicated team of material planners, vendor managers and process consultants to ensure end-to end management and efficiency of the solution. Process WWT brought several process and technical innovations to the Dell team. First, WWT developed a suite of forecast, inventory and demand planning applications calibrated to fluctuations in Dells manufacturing process. Second, WWT opened distribution centers collocated with each Dell factory reducing lead times to 45 minutes or less. Finally, implementation of a RF based barcode scanning system used for product acceptance, replenishment requests and invoice reconciliation at the factory floor. These innovations while removing cost also provided much greater visibility and reliability relative to continuity of supply. Partners Key to the WWT solution was working with each of the legacy suppliers. Management of 40 suppliers with 40different processes and systems was a key challenge that the team faced. Leveraging technology, the WWT team was able to provide an integrated process for each supplier to receive orders, monitor forecast and reduce personnel cost. Also, by reducing entry barriers for suppliers wanting to work with Dell, WWT has been able to introduce a new level of free market competition further reducing SKU prices for individual components managed by WWT. RESULTS WWT successfully developed the needed systems, opened three initial facilities and put together a support team in just under three months. In addition, the project went live just prior to the holiday season, which is typically the most critical time of year for Dells business. A member of Dells supply chain management team noted, â€Å"Our new program with WWT has created new efficiencies and simplicity in our supply chain. Consolidating supply chain management with a single entity has eliminated a lot of waste.† Dell has been able to acknowledge savings across multiple business areas recognize overall SKU price reductions and experience a scalable process necessary to support Dells overall growth. Since the program began in 2003, WWT has added three additional distribution centers, added more than 50 suppliers, built a team of more than 100 people to support Dell and is expanding into Dells international manufacturing facilities. CONCLUSION: To conclude, in order for Dell to compete efficiently in the laptop industry in the future it needs to take advantage of all of the above opportunities. Consumers are becoming increasingly more demanding and price-sensitive. The next generation laptop must be consistent with the relevant trends affecting the industry today. If Dell succeeds in its attempt to make a product that fits the trends, it will probably still remain in its leading position in the future. REFERENCES: Article: Interview: Dell Pres: Phones, Computers to Stay Separate. The Wall Street Journal, February 18th, 2003.

Human Development and Behaviour Case Study

Human Development and Behaviour Case Study Kaitlyn Elliot In this essay I will look at the different stages of some of the care service users in the case study and identify their aspects of development and their influences. I will also look at their life experiences and how a care worker could understand the behaviour of a care service user in the case study. Seamus who is at his older adulthood stage has multiple sclerosis and has been very ill for some time. It is important to find meaning of life instead of not wanting to do anything because you are old and feel like you should not be doing certain things. Physically Seamus reaction time is slowing down because of the loss of brain connections that break down as he gets older. He will find a gradual loss in muscle strength and mobility. Having strong muscles is important as they provide the force and strength to move the body so this will affect his posture and walk, and lead to slower movement. Having Multiple sclerosis also influences his physical development such as his vision, balance and can cause dizziness. This will make it harder for him to do the things he normally does in life or he maybe has to ask Marie to do it for him. Emotionally Seamus will be feeling more dependent on others and this could be making him upset or even depressed. He will be feeling worthless and helpless . These emotions could be influenced by the psychological reaction to MS or the side effects of the drugs he is having to take. He just wants to be treated the same way he was when he wasnt in the older adulthood stage. Stress is a normal part of life for most people and Seamus might be feeling stressed and upset about his daughter be depressed and trying to take her own life, but in addition people with MS have to deal with the pressure the condition itself causes. Seamus grandchildren visiting often would be a great pleasure for him and make him happy however they have been moved to residential units so he wont get to see them. Socialising in the older adulthood stage is important for the stimulation and motivation and may be more confident and experience a social life since he has more free time. However, he might struggle to go out because of his condition. Contact with his own children is important however his daughter is in hospital so he might find this hard to keep in contac t with her. Cognitive development is also important in the older adulthood as they dont want to feel useless. However, Seamus might take in new information slower than he used to. MS can also cause memory and thinking problems. He might also be unable to find the right word that he is thinking about. Celebrating familiar culture traditions can be comforting for Seamus and maybe make him happier. Having a sense of belonging to a community is important for him and may help him feel useful in a way and also wanted. John is at his adolescence stage in life and is going through a lot of development stages. Physically he is rapidly increasing in growth and weight and he is just starting to hit puberty this means his voice is deepening and has a large increase in muscle strength. Peers are very important at this stage and they might be influencing him at school to not be doing his homework as they dont think its cool enough for them. However because John is staying with his grandparents due to changes in family circumstances they do not allow him to have any friends over to socialize with, so this could be effecting his social development in a way that he feels lonely. John is having a lot of conflict with his grandparents as they do not like loud music and are becoming intolerant of having the children living with them. Emotionally John will be feeling upset and not knowing how to cope with the death of his father or the way his mum is. We can also see he is angry when his sister is put in a diffe rent residential unit 50 miles away from the one he is at and that she starts to make new friends and he has already absconded twice. Johns cognitive development is strongly noticed when he questions the views of his grandfather and starts to argue with him when he is trying to help him do his homework. Johns father Fred wanted his children to be doctors but John questions this when his grandfather is pushing him to be one when all he cares about is footballs. Being a part of peer culture is important for john at his age however with his grandparents being strict and not allowing him to do so is affecting his cultural development. Ola has had a few life experiences in her time one of these being the road accident where she lost her husband and had to give up working because of her injuries and depression from the accident. The Kubler Ross Grief cycle is a theory which allows us to understand how grief can impact on Olas life. Ola is currently in the denial and depression stage of the cycle as she is refusing to accept the facts and reality of the crash and she is also avoiding her own children and family as she may be feeling overwhelmed and helplessness after being admitted to hospital after trying to take her own life. A care worker could understand Johns behaviour by looking at the Carol Rodgers theory, as he believes that people can only fulfil their potential for growth if they have a positive view about their self and this can only happen if they are valued and respected by those around them. We can see that John doesnt feel valued or respected by his grandparents as they are not allowing him to have any friends over or even have a social life and just want him to do homework so he does well at school as his dad wanted his kids to be doctors when all John really cares about is football so this shows us he is not able to fulfil his potential for growth. Another theory the care worker could use is Maslows Hierarchy of Needs. This theory is similar to Rodgers as they both believe that all humans are motivated towards achieving their full potential. Maslow stated that People are motivated to achieve certain needs and that some needs take precedence over others. Our most basic need is for physical s urvival, and this will be the first thing that motivates our behaviour. Frustrated and unmet needs can lead to dysfunctional behaviour. John isnt achieving the belongingness and love needs as he has lost his dad, his mum is refusing to see him and his grandparents are struggling to cope with him and his sister so moved them to residential units which has angered john and caused him to lash out. So this could be another way a care user could try to understand why johns behaviour is the way it is and help support him through his difficulties. References: SFEU (2007) National Qualifications Phycology for Care Intermediate 2 www.simplypyschology.org

Joan of Arc :: Essays Papers

Joan of Arc One hundred years before the time of Joan of Arc France was developing a situation, which would thrust it into turmoil. At the time the ruler of France, King Charles IV, was sick and without an heir. Charles decreed that if the child that his wife was pregnant with turned out to be a boy, the boy would become king of France. However, the boy would rule with a regent until he reached an age of enough maturity to rule on his own. Charles’s decree also stated that if the child were to be a girl, then the twelve peers and the great barons of France should convene to decide upon the new rightful ruler of the country. The reason for this in a girl’s case was that there was an old French law that forbade women from claiming ownership of property, this meant that a woman could not be the heir to the throne. The child turned out to be a girl so the twelve peers and the barons convened with their meetings in Paris. While the meetings were taking place to make the momentous decisi on, the English sent a diplomat, which argued that the King of England had a claim to the throne of France. The English’s reasoning for this was based behind the fact that King Edward III was born by a French princess. The old French law would apply to the newly born French princess. However, Edward’s mother had married an English king, this in turn made her English and English women were allowed to own property. Edward III would then inherit the throne. The French, however, did not agree with their logic saying instead that they wished to follow their law and Charles’s decree. The committee chose Phillip of Valois as the new king of France. The English then went home without any land and thinking of the lands of France they had left behind. Shortly after began the Hundred Years’ War. The English won the majority of the battles and all of the large conflicts. They were, however, unable to conquer France. They were able to win the battles and take control of cities, but it is nearly impossible to rule a hostile people. After the majority of the war had past, the people of France began to divide and the favor eventually rested with the English. The Duke of Burgundy was one of those who allied themselves with England.

What Ethical Responsibility Does the United States Have to Provide Heal

The subject of illegal immigration coupled with the concern of the growing number of illegal immigrants in the United States has been a long standing national debate. A single finite definition of the term â€Å"illegal immigrant† has proven difficult to specify. For the purposes of this paper, I will use the term â€Å"undocumented immigrant† defined as an individual who has â€Å"entered the United States illegally or violated the terms of their residency status† (Chan, Scott, Krishel, Bramwell, and Clark, 2006). Over the years there has been a growing debate as to whether or not the United States should provide health care services to undocumented immigrants. Those siding against providing health care services for undocumented immigrants deem that those individuals which reside in the United Stated illegally have no right to be in the country; therefore they should not have a rightful claim to health care benefits. Those on the opposing side arguing for the proposition of providing healthcare services to these undocumented individuals consider that access to health care is a basic human right; therefore the United States cannot ethically deny undocumented immigrants health care services. The question at large is what ethical responsibility does the United States have to provide health care to undocumented immigrants, if any? Case Study Human Migration is not uncommon and dates back to the beginning of human existence. Over the years, individuals have migrated for various reasons, most linked to economic, political and natural factors. A number of individuals will depart, or emigrate, from their initial location to another location that promises opportunity or improved economic or social prospects for themselves or... ...earson. Mohanty, S. A., Wollhandler, S., Himmelstein, D. U., Pati, S., Carrasquillo, O., & Bor, D. H. (2005). Health care expenditures of immigrants in the United States: A nationally representative analysis. In American Journal of Public Health, 95(8), 1431-1438. Okie, S. (2007). Immigrants and health care: at the intersection of two broken systems. In The New England Journal of Medicine, 357(6), 525-529. Retrieved from http://www.nejm.org/doi/full/10.1056/NEJMp078113 Rhodes, J. (2005, August). Mentoring immigrant youth. In Mentor: National Mentoring Partnership. Retrieved March 2, 2012, from http://www.mentoring.org/downloads/mentoring_1318.pdf Wolf, R. (2008, January 22). Rising health care sosts put focus on illegal immigrants. In USA Today. Retrieved March 6, 2012, from http://www.usatoday.com/news/washington/2008-01-21-immigrant-healthcare_N.htm What Ethical Responsibility Does the United States Have to Provide Heal The subject of illegal immigration coupled with the concern of the growing number of illegal immigrants in the United States has been a long standing national debate. A single finite definition of the term â€Å"illegal immigrant† has proven difficult to specify. For the purposes of this paper, I will use the term â€Å"undocumented immigrant† defined as an individual who has â€Å"entered the United States illegally or violated the terms of their residency status† (Chan, Scott, Krishel, Bramwell, and Clark, 2006). Over the years there has been a growing debate as to whether or not the United States should provide health care services to undocumented immigrants. Those siding against providing health care services for undocumented immigrants deem that those individuals which reside in the United Stated illegally have no right to be in the country; therefore they should not have a rightful claim to health care benefits. Those on the opposing side arguing for the proposition of providing healthcare services to these undocumented individuals consider that access to health care is a basic human right; therefore the United States cannot ethically deny undocumented immigrants health care services. The question at large is what ethical responsibility does the United States have to provide health care to undocumented immigrants, if any? Case Study Human Migration is not uncommon and dates back to the beginning of human existence. Over the years, individuals have migrated for various reasons, most linked to economic, political and natural factors. A number of individuals will depart, or emigrate, from their initial location to another location that promises opportunity or improved economic or social prospects for themselves or... ...earson. Mohanty, S. A., Wollhandler, S., Himmelstein, D. U., Pati, S., Carrasquillo, O., & Bor, D. H. (2005). Health care expenditures of immigrants in the United States: A nationally representative analysis. In American Journal of Public Health, 95(8), 1431-1438. Okie, S. (2007). Immigrants and health care: at the intersection of two broken systems. In The New England Journal of Medicine, 357(6), 525-529. Retrieved from http://www.nejm.org/doi/full/10.1056/NEJMp078113 Rhodes, J. (2005, August). Mentoring immigrant youth. In Mentor: National Mentoring Partnership. Retrieved March 2, 2012, from http://www.mentoring.org/downloads/mentoring_1318.pdf Wolf, R. (2008, January 22). Rising health care sosts put focus on illegal immigrants. In USA Today. Retrieved March 6, 2012, from http://www.usatoday.com/news/washington/2008-01-21-immigrant-healthcare_N.htm

Lack of Variance Among Modern Cars :: Economy

Lack of Variance Among Modern Cars We ask ourselves every time we see heavy traffic, is there no variance anymore amongst car models? In the old days, as a matter of fact only five or ten years ago every single car brand seemed to have it's own personality, today they look more like a cluster of copycats. What went wrong? One reason is that the automotive industry has certain trends it has to follow, just like fashion designers and musical composers. In times of recession and decreasing sales there is less room to take chances and manufacturers are prone to follow the common pattern as a safer bet rather than releasing a controversial product that might or might not sell very well. This makes for different models to conform considerably under the rules and regulations for the design of a car of this decade. Another reason is that many manufacturers actually cooperate and by contracts copy each others models. The Mitsubishi 3000 GT for example is practically the same car as the Dodge Stealth, only the Mitsubishi is made in Japan at the original factory and the Stealth is made in the US at the Dodge factory. Apart from the two emblems respectively, very few details differ the two cars. Honda who have been in need of a sport utility vehicle in order to grab their share of that part of the market, which has grown considerably the last decade have taken almost desperate measures. They have simply bought the rights to re-badge the Isuzu Rodeo as the Honda Passport and marketed it as an all new model. The last and maybe the most logical reason is that all manufacturers are striving towards 'the perfect car'. All cars are supposed to offer a maximum of performance, passenger room and cargo space, and a minimum of fuel consumption and cost to manufacture and maintain. There are only so many ways to technically achieve these goals. Cars tend to get more rounded edges in order to be more aerodynamic. The trunk lid is high in order to offer greater cargo space without imposing on the passengers. The design of the trunk lid is also approaching the 'optimal' shape for easy loading and access. Windows are large and pillars are thin for better view. The lights, both back and front, are homing in on the design for maximum

Building Trust

commandment Guide edifice affirm (DVD gloss create reliance in a orotund Organization) LEADERSHIP CHALLENGE command OBJECTIVES music director must win the sureness Importance of building assertion of tot each(prenominal)y over 500 employees in his with great deal when prima(p) a humongous squad Understand exclaim optic police squad to motivate ing how to earn the assert them to maximize customer of subordinates who be variant than you satisfaction. LEADERSHIP DECISION AND RESULT omnibus ? nds a common ground with population, learns their names, changes his dress, learns slightly their job, and take aways himself visible to win their trust. Importance of keen your stack and their job Importance of identifying with your people and being visible. optic for leading learning and explore leading in instruction TEACHING THEMES Motivating Teams Vision, Values and purification Taking Charge form trustfulness Jim Roth coach, dingle play down on c aller-out Dell, Inc. and its subsidiaries engage in the design, development, manufacture, marketing, sale, and actualise of mixed computer systems and services worldwide. handling Questions encounter you forever had to build trust with a immense number of people who be basically various than you? As a omnibus, what ar the advantages and disadvantages of perceive yourself as section of a police squad rather than prima(p) a police squad? Do you recollect Jim allow shut away harbour the find of his squad if he is so focussed on servicing them and their require? What does Jim taut when he says that a motorcoach should be conscious of how they ? t into the boldness and submit a sense they argon perpetually on stage? orbit on Leader Jim Roth is a graduate of north and has a Masters degree in Industrial Engineering.He act ased as a judge Capitalist, in a softw are break down up, in management consulting and at Dell manages a salient tech support team o f 500 people. 1 create Trust Jim Roth These videos are prepared for mark discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Copyright 2007 by the get on of Trustees of the Leland Stanford Junior University. All Rights Reserved. command Notes expression Trust (DVD Title Building Trust in a Large Organization) tenderness for Leadership Development and Research Leadership in Focus moving picture fraction 1 (Run age 1 minute 5 seconds) quarrel jitney must win the trust of over 500 employees in his call center team to motivate them to maximize customer satisfaction. Note Operations are 24/7 and units are locate in Texas and Idaho. This is the ? rst time Jim has managed a large (550 person with 26 managers) grouphe felt intimidated. The pressure to reach 90% looming. Dell had prioritized Wall Street onwards of customers and service sufferedlots of bad press. wear out results. You call this radical manager is as well touchy feely and will get walked all over.You loss results Group Work (optional) take it is the ? rst day on the job as the radical manager of this team. converse what you should do. hide Exercises (optional) Write a message to the managers of your raw scheme, setting expectations nearly the team and goals they will be working towards moving forward. get wind your leadership style and approach to the challenge. acquit your message motivational. Discussion Questions Have you ever had to build trust with a large number of people who are fundamentally different than you? What did you do? What are the advantages of disadvantages of being the boss who is feared? Do you reserve with all the things Jim does to earn the trust of his team? wherefore or why non? Do you think Jim will still have the respect of his team if he is so focused on serving them and their needs? Why or why not? Oral Presentations (optional) As the new manager, hit an introductory speech to the m anagers in your organization about you and the goals you hope to fulfill. Clearly extract the messages you fatality to convey to your direct reports. fictitious character Play (optional)Discussion between Manager (Jim) and his Supervisor (Sam) whose leadership philosophy is genuinely different and thinks a manager should be feared by his people. Explain yourself and try to put on your supervisors trust. Background for Manager (Jim) You believe you should think of your team as your customers and make every effort to make their job easier. You do not call for to be feared by your people and think you will be even much productive thanks to your leadership style. Background for Supervisor (Sam) You think the new manager needs to obtain in well-set and put fear in his employees to achieve 2 Building Trust Jim RothCopyright 2007 by the venire of Trustees of the Leland Stanford Junior University. All Rights Reserved. Teaching Notes Building Trust (DVD Title Building Trust in a Large Organization) Center for Leadership Development and Research Leadership in Focus Video Segment 2 (Run Time 3 minutes 20 seconds) Decision Manager ? nds a common ground with people, learns their names, changes his dress, learns about their job, and he makes himself visible to win their trust. writing Exercises (optional) As the manager, salvage an email to your employees announcing your new purchase of headsets for all agents.Discuss how they will be distri excepted. Will you incentivize the high performers by honour them with new headsets ? rst? Discussion Questions Do you agree with all the things Jim does to earn the trust of his team? Why or why not? Do you think Jim will still have the respect of his team if he is so focused on serving them and their needs? Why or why not? Is there anything Jim should do otherwise and how successful do you think he will be with his approach? As a manager, what are the advantages and disadvantages of seeing your team as your cust omers?Role Play (optional) Discussion between Manager (Jim) and direct report (Fred) who believes everybody needs new headsets and new chairs. Background for Manager (Jim) You believe you should make your people more comfortable, but you are peculiar(a) in budget and must make your people and Fred get wind there are limits to what you can do for them. Background for conduct Report (Fred) You think everybody needs new headsets and chairs. You know the new manager is nauseated to make a positive delineation and you think this purchase could help.Group Work (optional) What does Jim cockeyed by having an early victories when he duologue about getting new headsets? What variety show of a precedent does this set and how should he manage expectations for the future? 3 Building Trust Jim Roth Copyright 2007 by the Board of Trustees of the Leland Stanford Junior University. All Rights Reserved. Teaching Notes Building Trust (DVD Title Building Trust in a Large Organization) Cente r for Leadership Development and Research Leadership in Focus Video Segment 3 and 4 (Run Time 2 minutes 10 seconds)Writing Exercises (optional) As the Manager, write an email to your team telling them how you want them to come to you when they have problems. You want them to understand you are there to help them, but also dont want them to abuse this privilege. Make the message motivational. resolve and Lessons L earn Manager receives feedback from his people and sees this as a victory that he has earned their trust. To earn trust and improve performance, it is most-valuable to learn the details about your people to determine why they come to work everyday.Discussion Questions As a manager, what are the advantages and disadvantages of seeing yourself as part of a team rather than leading a team? What does Jim represent when he says that a manager should be conscious of how they ? t into the organization and have a sense they are always on stage? What does Jim mean when he say s a manager should come across as a palpable person? Do you agree or disagree with Jims statement when he talks about his subordinates, They are not beneath you. Explain. Group Work (optional)Discuss the ideal leadership style and grasp of a manager for a large organization who needs to improve team performance. Oral Presentations (optional) Assume you are talk about your vision for the future of your team. You are in front of 300 of your employees and when you pause, somebody from the audience yells out a acknowledgment you said three months ago that is different than what you are saying now. Everybody laughs and starts talking amongst themselves. How do you handle this and what do you say? 4 Building Trust Jim Roth Copyright 2007 by the Board of Trustees of the Leland Stanford Junior University. All Rights Reserved.